Operations Manager (Aarhus, Silkeborg, DK)
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We are looking for a positive, quality-conscious and committed team leader to lead the parking garage team in Aarhus and Silkeborg. In addition to you, the team consists of 8 employees (3 full-time, 5 part-time). You will participate on an equal footing with your employees in the daily work in the parking garages, which includes cleaning, operation, maintenance and customer handling.
Furthermore, you have responsibility for personnel and contact with our partners. You will report to the parking garage manager for Denmark and be part of a management team of approximately 15 managers throughout the company.
You are responsible for
- To ensure high customer satisfaction, both through your own efforts and by having well-trained and highly motivated employees.
- That all technical systems in "your" parking garages function 24/7.
- That all of "your" parking garages appear clean and inviting at all times, and that customer service is top notch.
- To ensure good cooperation with the owners of the parking garages and other partners.
- Focusing on good quality while at the same time controlling costs.
- To schedule shifts in the "Planday" system. Here it is important that you comply with the legal regulations, the applicable collective agreement, and the contracts we have with both employees and parking lot owners.
- To follow up on each employee to ensure quality and make sure that everyone works efficiently and according to the set goals.
- To maintain high employee satisfaction and a good working environment in the team.
You should expect to be measured on, among other things, the cleanliness of the parking garages, the functionality of the technical systems, the maintenance level of the parking garages, how good a service you and your employees provide to our customers, cost management and employee satisfaction.
Your professional qualities
We value that you have management experience and preferably a relevant education. You are used to working independently and performing tasks on an equal footing with your employees. During the working day, you will have to perform light manual and technical tasks, e.g. light repairs to the technical systems, so it is an advantage if it comes easily to you. We expect you to speak and write fluent Danish and English. To apply for the position, you must have a driver's license for a passenger car (B), be a qualified driver and be able to present a criminal record at a possible job interview.
Your personal qualities
- You are a present leader who manages to get employees to do their best.
- You are the one who rolls up your sleeves, leads the way, and shows the way, even if things get tough outside of regular working hours.
- You are self-motivated, committed, proactive and solution-oriented.
- You are detail-, quality-, collaboration-oriented and service-minded.
- You are flexible, positive and have a sense of humor.
We offer
a challenging and independent position that you can help shape and develop. You will be employed on salaried terms and receive a salary according to the content of the position and your qualifications. After 3 months of employment, you will join the company's pension scheme, which also includes health insurance. The position includes a laptop, mobile phone, and after 3 months you have the option of choosing a company car with either white or yellow plates. You are taxed on the aforementioned benefits, according to the legislation in the area.
We are flexible with the start date if you are the right candidate.
If you have any questions about the position, please contact us at 70257212 and be transferred to our Parking Manager, Jannie Schougaard.
We look forward to hearing from you.
Please note: this job description is translated from Danish.
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