Operations Manager (Brussels, BE)
World market-leading access solutions are looking for committed and innovative
Operations Manager
Your tasks
Are you a strategic leader with a passion for optimizing operations and ensuring seamless execution? Join SKIDATA as our Operations Manager in Belgium and oversee day-to-day operational activities while driving improvements and innovation. In this role, you’ll manage resources, lead a dynamic team, and contribute to the success of our strategic goals.
What You’ll Do:
- Operational Oversight: Manage and optimize daily operations, ensuring efficiency and cost-effectiveness. Develop, implement, and review operational policies and procedures to drive high performance.
- Team Leadership: Supervise, mentor, and evaluate the operational team. Collaborate across departments to ensure effective communication and teamwork. Lead recruitment and training efforts.
- Strategic Planning: Contribute to the development and execution of business strategies. Analyze market trends and internal metrics to identify areas for operational improvement and help scale operations.
- Budget Management: Prepare and manage operational budgets. Implement cost-saving initiatives while maintaining quality standards. Monitor financial performance against goals.
- Process Improvement: Continuously evaluate and improve workflows. Implement tools and systems to enhance operational efficiency. Manage projects aimed at innovation and operational excellence.
- Compliance and Risk Management: Ensure legal, regulatory, and company standards are adhered to. Oversee health, safety, and environmental compliance initiatives. Identify and mitigate risks related to operations.
- Customer Focus: Ensure operations meet customer expectations for quality and service. Address escalated customer issues and collaborate with sales and marketing teams to align operations with customer demands.
- Stakeholder Collaboration: Work closely with senior management to align operations with company goals. Liaise with external vendors and suppliers to maintain effective partnerships.
Your profile
- 5-7 years of relevant experience, backed by a Bachelor’s Degree or equivalent, or a strong combination of education and hands-on experience.
- Leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve operational excellence.
- Strategic thinker with a sharp problem-solving mindset, capable of addressing complex challenges and implementing solutions.
- Extensive experience in budgeting, financial analysis, and cost optimization, ensuring efficient use of resources and driving financial performance.
- Expertise in process optimization and proficiency with operational software (g., ERP, workflow management tools) to enhance efficiency and streamline operations.
- Exceptional communication skills, with the ability to engage and collaborate effectively with stakeholders at all levels of the organization.
- Strong background in risk management, paired with a customer-centric approach to ensure service quality and satisfaction.
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), with a high level of comfort using these tools for analysis and reporting.
- Highly proactive and energetic, with a demonstrated ability to work well both independently and in a team setting.
- Entrepreneurial mindset with a passion for learning, innovation, and continuous personal and professional growth.
- Detail-oriented with excellent time management skills, ensuring that tasks are executed efficiently and deadlines are met.
- Fluent in English, Dutch, and French (written and verbal), enabling seamless communication across diverse teams and stakeholders.
- Driver’s license (in state of residence), with flexibility for occasional travel.
- Willingness to travel up to 30% to support operational needs across locations.
Your future
- Flexible Hybrid Work Model: Achieve a better work-life balance with our adaptable hybrid working options (up to 40% remote working).
- Internet allowance: To support and enable hybrid working.
- Hospitalisation and group insurance.
- Company car including fuel/electric charging card.
- Meal Vouchers.
- Job Bike Leasing Program: Participate in our bike leasing program to promote a healthier and more active lifestyle.
- Vacation Days: 25 vacation days + 6 ADV days (for a fulltime position)
- Support Sustainability: Access electric vehicle charging stations in our parking area to support eco-friendly commuting.
- Global Collaboration: Work alongside an international team of specialists, sharing knowledge and insights from diverse backgrounds.
- Professional Growth Opportunities: Discover excellent chances for career development and skill enhancement.
