Account Manager (New York, US)
What You’ll Do:
ParkMobile is looking for a professional and energetic Account Manager to build and manage relationships with our growing network of clients in the state of New York. The ideal candidate will have strong leadership and communication skills, be highly organized, and have the ability to multi-task on numerous high-priority projects. The Account Manager will be the business owner of assigned accounts.
Other responsibilities include:
- Administer current client contracts with a focus on engagement, retention, and growth.
- Build strong working relationships with ParkMobile clients, serving as a trusted advisor for optimizing their mobile payment programs.
- Monitor performance of each assigned account and offer creative strategies to foster growth.
- Serve as the liaison between ParkMobile and our clients, working collaboratively with ParkMobile marketing, product, development, sales, and finance teams.
- Provide responsive account support to effectively understand and troubleshoot any account challenges
Who You Are:
- At least two years of communications, public relations, or client management experience.
- Bachelor’s degree: business, communications, or marketing degrees preferred.
- Excel in relationship management.
- Strong leader and problem-solver.
- Self-motivated with a positive, optimistic attitude.
- Excellent written and verbal communication skills.
- Excellent organization skills with the ability to manage complex projects and multi-task.
- Comfortable building presentations and delivering to high-level contacts.
- Thrive in a fast-paced environment with changing requirements.
- Experience with technology and passion for innovation (preferred).
- Ability to travel (5-10%).
We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. ParkMobile welcomes those who are passionate about learning and evolving. If this looks like a role where you could do work that excites you, we hope you’ll apply.
What you’ll enjoy about joining our Team:
We believe in work/life balance. Seriously. Our team members well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:
- Unlimited PTO
- Medical, dental and vision coverage
- 401K Matching
- Casual Dress
- Paid Parental Leave
- Flexible Work Hours
- Learning and Development Opportunities
- Company Social Events - happy hours, outings, and more
- Pet Insurance
- Company Community Service Events
